FREQUENTLY ASKED QUESTIONS
Standard shipping rate for Canadian shoppers is $8.75 for orders below $49. Free shipping for orders of $50 and up.
Standard shipping rate for U.S shoppers is $18 for orders below $74. Free shipping for orders of $75 and up.
All charges are in Canadian dollars.
Ana V Beauty is known for our unique skill in colour matching our clients. Each person has their own unique season, spring, summer, autumn and winter. As soon as we identify your season, we will then match you with Ana V Beauty products that will complement your season to ensure you will always love, and use the products you buy. We're here to invest an interest in your personal beauty.
Want to get colour matched but can't come in store? E-mail us (firstname.lastname@example.org) a selfie under natural light and we'll get your sorted!
AVB Academy offers multiple different courses throughout the entire year - from basic fundamentals to social media glam! Head over to AVB Academy to see which course best suits you.
Occasionally, AVB Academy also offers part-time and full-time intensive programs for those looking to make this artistry a long-term career. Interested? Please e-mail email@example.com for any questions, concerns or inquiries for short courses and long-term programs.
Makeup courses are refundable up to 72 hours prior to the course start date. Any cancellations made after 72 hours will not be given a refund, however, are still able to re-book. A $25 cancellation fee will be reduced from course refund to any cancellations or changes made.
Shipping within Canada typically takes between 3-5 days. Shipping to the U.S may take anywhere between 10-15 business days depending on customs.
All packages are sent via Canada Post!
The satisfaction of our customers is very important to us! Unhappy with the product you purchased? Ship it back to us within 7 days to receive a full refund! Shipping costs, however, are non-refundable.
Yes, we have a retail store in Vancouver, BC! This is where our AVB Academy is held. We also occasionally host online courses! Join our AVB mailing list to be the first to know.
Please e-mail firstname.lastname@example.org for any questions, comments or concerns you may have! Please allow 24 hours to receive a response.
We love working with beauty influencers with the same passion as us - makeup you'll actually use! Please, e-mail email@example.com to get in touch.
We love meeting our old and new clients around Vancouver! Follow us on Instagram and sign up for our e-newletter to be the first to know when and where our next event will be held!